FAQs

Yes. Our 25+ scents, like Amber Santal or Smoked Rose, are curated with the same depth as luxury perfume houses to ensure your brand feels expensive. You can order a fragrance sample before committing to a full run.

Never. Our direct-to-glass printing is fused to the vessel, creating a permanent, high-definition finish that won't peel or wear off.

Our state-of-the-art equipment is designed for precision. Whether using direct printing or laser engraving, we capture fine details that stickers can't handle. Check our artwork requirements for minimum line weights and text sizes.

Yes. Every order receives a free digital proof by email, typically within 2 business days. We don’t start production until you approve it — if we don’t hear back within 3 business days, the proof is considered approved and production begins automatically, so reply promptly if you need changes.

Yes. We use heavy-walled glass meant to have a second life as a planter or desk organizer — see the 14 oz luxury range.

Yes, you can select from our collection of premium fragrances for any custom order.

Our team can help ensure your logo is optimized for direct-to-glass printing or laser engraving to achieve a retail-quality finish. Start with our templates and file guidelines.

While our standard volume lead time is 10-15 business days, we offer rush services whenever possible — tell us your deadline.

Absolutely. Provide a CSV file of addresses, and our team handles the fulfillment and individual shipping. Additional charges apply. Ask us about drop-shipping.

Yes. For corporate gifting, we can include custom card inserts or branded elements. Additional charges apply. Browse the collection to choose your format.

Yes — every product on our site drops in price at set volume breaks, published in full on our Pricing & Minimums page. For volume beyond what’s listed there, or a custom multi-product program, contact us and we’ll confirm your tiered pricing directly.

Pricing depends on the product, quantity and finish, and drops at set volume breaks — from $8.50 per unit at our bath bomb minimum up to $36.00 per unit for our smallest luxury candle order. See our Pricing & Minimums page for the full breakdown by product, or contact us for a quote on your exact order.

Yes. Every product is made to order with a case minimum: 50 units for candles and reed diffusers, 100 units for bar soaps, our 5 oz Mini Prayer Candle and our 3 oz Mini Signature Candle, and 250 units for bath bombs. These minimums apply across every color and finish we offer.

Often, yes — minimums per color or fragrance variation may apply depending on the product. Tell us how you’d like the run split and we’ll confirm what’s possible for your order.

No. Your artwork and formulas stay on file, so a reorder skips the proofing step and moves straight into our standard 10-15 business day production window. Pricing is set by the size of each order, not cumulative volume across past orders.

Shipping is based on total weight and destination; we work with preferred carriers for competitive rates. Full details are in our shipping policy.

We ship within the United States, including Alaska, Hawaii and Puerto Rico (these can take a little longer to arrive). International shipping is handled case by case — we’ll need you to provide shipping labels and completed customs forms, and we can’t guarantee delivery timing due to customs delays outside our control. Contact us before you order if you’re shipping outside the U.S.

Reach out to us immediately so we can help with replacements or next steps.

Yes. Please contact us with your 501(c)(3) details to discuss custom candle programs.